Privacy Policy

This Privacy Policy explains how Qamaira ("we", "us") collects, uses and protects your personal information when you visit or shop at our store.

Information we collect

Contact and order details: name, phone number, email, delivery address and the products you order.
Device and browsing information collected automatically through cookies, such as IP address, browser type and pages viewed.
Messages you send us by email, WhatsApp or our contact form.

How we use it

To process, confirm and deliver your orders, including Cash on Delivery confirmation calls.
To provide customer support and handle returns.
To send marketing emails only if you subscribe; you can unsubscribe at any time.
To improve our store and prevent fraud.

Sharing

We share information only with service providers needed to run our business, such as our e-commerce platform (Shopify), delivery couriers and analytics providers, or when required by law. We do not sell your personal information.

Cookies

We use cookies to keep your cart, remember preferences and understand how our store is used. You can control cookies in your browser settings.

Retention and your rights

We keep order records as long as needed for accounting and legal purposes. You may request access to, correction of, or deletion of your personal information by contacting us.